Shipping policy

Thank you for shopping with us, and for visiting our iconistic.com urban clothing apparel website “Shipping Policy” page! We hope you love your new clothing as much as we do. Here is our shipping policy to help answer any questions you may have.

  1. Shipping Methods and Times
    We currently offer standard shipping options to our customers. Standard shipping typically takes 3-7 business days within the United States. Please note that these estimates do not include any potential delays caused by weather or other unforeseen circumstances.
  2. Shipping Fees
    The cost of shipping will depend on your location and the shipping method you choose at checkout. Shipping fees will be calculated and displayed during the checkout process.
  3. Order Processing Time
    Orders are typically processed and shipped within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
  4. Order Tracking
    Once your order has shipped, you will receive an email with tracking information. You can also log in to your account on our website to track your order.
  5. International Shipping
    At this time, we only offer shipping within the United States. We apologize for any inconvenience.
  6. Address Changes
    If you need to change your shipping address, please contact us as soon as possible. We will do our best to accommodate your request, but please note that we cannot guarantee that the address can be changed once the order has been processed.
  7. Lost or Stolen Packages
    If your package is lost or stolen, please contact us immediately. We will work with the shipping carrier to locate the package and provide a solution as quickly as possible.
  8. Returns and Exchanges
    If you need to return or exchange an item, please refer to our Refund policy for instructions.
  1. Delivery Issues
    If there are any issues with the delivery of your package, please contact the shipping carrier directly. We are not responsible for any delays or delivery issues caused by the carrier.
  2. Shipping Restrictions
    We reserve the right to refuse or cancel any orders that violate our shipping policy or any other policies on our website. We also reserve the right to modify our shipping policy at any time without notice.
  3. Shipping During Holidays
    During peak holiday seasons, such as Black Friday and Cyber Monday, shipping times may be longer than usual due to high order volumes. Please plan accordingly and place your orders in advance to ensure timely delivery.
  4. Shipping to APO/FPO Addresses
    We are able to ship to APO/FPO addresses, but please note that shipping times may be longer than usual due to military mail processing. Please ensure that you enter the correct address and contact information at checkout to avoid any issues with delivery.
  5. Multiple Shipments
    If your order includes multiple items, they may be shipped separately from different warehouses to ensure timely delivery. You will receive separate tracking information for each shipment.
  6. Free Shipping Promotions
    From time to time, we may offer free shipping promotions on our website. Please note that these promotions are subject to change and may not be combined with other offers or discounts.
  1. Shipping to P.O. Boxes
    We are able to ship to P.O. boxes, but please note that shipping times may be longer than usual due to delivery limitations. Please ensure that you enter the correct address and contact information at checkout to avoid any issues with delivery.
  2. Signature Requirements
    In some cases, a signature may be required upon delivery of your package. This may include orders over a certain value or orders shipped to a commercial address. If you are not available to sign for your package, the shipping carrier will usually make additional attempts to deliver your package or leave a notice with instructions for pick up.
  3. Shipping Delays
    Please note that shipping times may be delayed due to circumstances beyond our control, such as weather or carrier delays. We do our best to ensure timely delivery of all packages, but we cannot guarantee delivery by a specific date.
  4. Oversized Items
    Some of our items may be oversized or heavy, and may require additional shipping fees. These fees will be calculated and displayed during the checkout process.
  5. Shipping Notifications
    We will keep you updated on the status of your order throughout the shipping process. You will receive a confirmation email once your order has been processed and shipped, and you will also receive tracking information once your package is on its way.
  6. Freight Forwarding
    We do not allow the use of freight forwarding services for our products. If we determine that an order is being shipped to a freight forwarding address, we reserve the right to cancel the order or refuse shipment.

Thank you for choosing our clothing apparel website for your shopping needs. We appreciate your business and will do our best to ensure a positive shipping experience. If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. We are always happy to help!